Mum praises Clarks sales assistant who went out of his way to make son with autism feel comfortable

‘It was such a positive experience.’

A mum has written an open letter to Clarks praising one of their employees for going out of his way to help her young son with autism feel calm in a busy store.

Mum-of-two Gem Salter, 29, from Bridgwater, Somerset, needed to get six-year-old son River some new shoes for school. So, last week, she and husband Tim took him to the Clarks outlet store in Street.

However, River, who was diagnosed with autism at 23-months-old, has heightened senses so he struggles with noisy, busy, brightly lit, public spaces.

And when… Read the full story